What consumers should find when visiting an online shop

This is what consumers should find when visiting a webshop, according to the European Commission – Consumer Affairs Website

1. Full details needed to contact the trader, including name, address and e-mail
2. Clear information on your right to send the product back
3. Accurate information on your rights in case of a faulty product
4. Clear information on payment options
5. Clear information on delivery options
6. The price includes all taxes
7. Clear information from the start on all the extra delivery charges
8. A clear list of the main product features

Freddy Olsson
kontakt@freddyolsson.se
www.freddyolsson.se